Do you ship outside the United States?
No, we only ship to residents within the United States.
What methods of payment do you accept?
We accept most major credit cards including Visa & Mastercard.
What do I do if I have problems with my order?
If you have problems with your order please contact us first thing. Then we can help you get your questions and concerns resolved quickly.
Is your site secure?
Yes. Our site is hosted on secure servers and the checkout process is encrypted for your protection.
What if I'm looking for an item that you don't currently carry?
Due to our ever expanding product line an item we carry may not yet be featured. If you can't find the item you are looking for please contact us with the product name and description and we will do what we can to help.
What do you mean when you say you "guarantee" your product?"
When we say guarantee, we mean that when you order an item it is guaranteed to be in the best possible condition when it arrives at it's destination. If it has a defect upon arival you can send it back within 30 days of the order placement for a full refund not including shipping.
Do any of the knives you carry come with a warranty?
All the knives we carry are subject to the manufacturer's warranty. They may or may not have one. Contact the manufacturer of the knife for more information.
My knife is still under warranty. Where do I send it to get it replaced?
If your knife is still under warranty please do not send it back to us. Contact the manufacturer of the knife and they will handle the warranty.
How can I get in touch with you if I have a question?
Please see the Contact Us page for information on getting a hold of us.